Kāore koe i te makona ki te ratonga e whakawhiwhia ana ki a koe i te hōhipera? Kia kitea ko wai te 'Kaiwhakahaere Mana'!

Kāore tetahi o tātou e pai ki te pāngia e te mate. Engari ina pāngia tātou e te mate me te pouri, ko te hōhipera me te tākuta anake te āwhina e wātea ana ki a tātou. Engari i ētahi wā, ina haere tātou ki te hōhipera, tera pea ka pōuri, ka pouri hoki tātou mō te ratonga e whakawhiwhia ana ki a tātou me te āhua o te manaakitanga ki a tātou. Tērā pea kāore i whakamārama tika te tākuta i ngā mea katoa, kāore rānei i mamae ō tātou kare ā-roto i tētahi kupu a tētahi kaimahi. I ēnei wā, tera pea ka whakaaro koe, "Aue, ko wai rā taku e kōrero atu ai ki a ia?" I ēnei wā, ka kōrero tātou mō tētahi tangata motuhake ka tautoko i a koe, ka whakarongo ki ō raruraru.

Ko wai tonu te 'Kaiwhakahaere Mana Whakahaere'?

Tērā pea he ahua rerekē te ahua o te kupu 'Ombudsman' (e whakahuatia ana ko OM-buds-man). He kupu Huitene tēnei, ko tōna tikanga he "māngai". I ngā tau 1800, i whakatūria he tangata motuhake o Huitene hei tirotiro i ngā amuamu mō te kāwanatanga. Koia te ingoa o te 'Ombudsman'.

I roto i ngā wā, kua whānui haere tēnei ariā. I ēnei rā, ehara i te mea ko ngā umanga kāwanatanga anake, engari ko ngā kamupene nunui, ngā whare wānanga, me ngā hōhipera anō hoki, he āpiha pēnei. He kupu māmā noa iho, ko te 'Kaiwhakahaere Manatū' i roto i te hōhipera he tangata e mahi ana hei piriti i waenganui i a koe, te tūroro, me te whakahaere hōhipera. Mēnā he raruraru, he amuamu, he koretake rānei tāu ki te ratonga hōhipera, koinei te tangata e whakarongo ana, e tirotiro ana, e ngana ana ki te whakarato i tētahi otinga.

I ētahi hōhipera i Sri Lanka, ka taea te karanga i tēnei tūranga ki ētahi atu ingoa. Hei tauira:

• Āpiha Whakawhanaungatanga Tūroro
• Kaiwhakahau Tūroro
• Āpiha Manaaki Kaihoko

Ahakoa he aha te ingoa mō rātou, ko tā rātou mahi matua he whakarongo ki ō āwangawanga i te hōhipera, me te tautoko i a koe.

He aha ngā momo take ka taea te whakapā atu ki tēnei āpiha?

"Nō reira, ka taea e koe te amuamu mō ngā mea iti katoa?" tērā pea koe e whakaaro ana. Ina hoki, kei a koe te tika ki te kōrero mō ngā mea katoa e pā ana ki tō maimoatanga, ki tō wheako hōhipera rānei. Mā te ripanga i raro nei koe e hoatu he whakaaro pai mō tēnei.

He aha tātou ka kōrero ai ki tētahi pēnei, me te kore e pātai tika atu ki te tākuta, ki te nēhi rānei?

He pātai tino pai tēnei. I te nuinga o te wā, ka taea te whakaoti i ngā pātai iti mā te pātai atu ki te tākuta, ki te nēhi rānei e tika ana. Whakaarohia, he ruarua iti kei roto i tō hinengaro mō te tango i te rongoā i hoatu ki a koe. Ka taea e koe te pātai atu anō ki te nēhi i taua wā tonu, me te whakamārama. Koinei te huarahi pai rawa atu, te huarahi tere hoki.

Heoi anō, tera ētahi wā he uaua ki te whakatau i te raruraru mā te kōrero tika.

1. Ina kore koe e whiwhi i tētahi whakautu e pai ana: Ki te pātai koe, ā, kāore koe i te makona ki te whakautu i riro mai i a koe, ki te whakaaro rānei koe kāore tetahi e whakarongo tika ana ki tāu pātai, ko te mahi e whai ake nei ko te kōrero ki tētahi 'Kaiwhakahaere Take Kāwanatanga'.

2. Ina kore koe e pai ki te kōrero tika: Whakaarohia, kei te whakaaro koe kei te āta whakaaro tetahi o ngā kaimahi ki a koe. I taua wā, tera pea ka mataku koe, ka kore rānei e pai ki te kōrero tika ki taua tangata mō taua mea. I roto i taua āhuatanga, ka taea e te 'Kaiwhakahaere Manatū' te wawao hei rōpū koretake.

Me pēhea tātou e kimi ai i tētahi 'Kaiwhakahaere Manatū' i roto i te hōhipera?

Ka taea te whakatinana i tēnei tikanga me ētahi whakarerekētanga iti ki te pūnaha hauora o Sri Lanka, inā koa i ngā hōhipera tūmataiti me ngā hōhipera kāwanatanga.

• Ngā Hōhipera Tūmataiti: He tari motuhake tō te nuinga o ngā hōhipera tūmataiti nui mō tēnei. Ka taea e koe te pātai atu ki te tēpu whakawhiwhinga manuhiri o te hōhipera kei hea te tari "Āpiha Whakawhanaungatanga Tūroro" me te tari "Manaaki Kaihoko". Tērā pea ka whakarārangihia te nama waea, ngā taipitopito whakapā rānei o tēnei āpiha i runga i ngā pepa ka hoatu ki a koe ina tomo koe ki te hōhipera.
• Ngā Hōhipera Kāwanatanga: Kāore pea i te wā katoa he 'Kaiwhakahaere Take' kua tohua mō ngā hōhipera kāwanatanga. Engari he tikanga anō kei reira mō te tuku amuamu. Ka taea e koe te whai i ēnei mahi:

1. Tuatahi, kōrero ki te Matron/Head Nēhi o te wāhanga e noho ana koe. He maha ngā take ka taea te whakatau i taua taumata.

2. Ki te kore e kitea he otinga i reira, ka taea e koe te haere ki te Tari Whakahaere o te hōhipera me te whakamārama i te āhuatanga.

3. Mena he nui rawa te raruraru, ka taea te tuku amuamu ā-tuhi ki te Kaiwhakahaere o te Hōhipera .

Heoi, ki te mea he raruraru tāu, kaua e wehi ki te kōrero mōna. Pātai atu he aha ngā huarahi ka taea e koe te tiki āwhina.

Ka aha koe ina tuku amuamu koe?

I muri i tō tūtakitanga ki tētahi 'Kaiwhakahaere Mana' me te kōrero i tō raruraru ki a ia, koinei te mea e tupu ana i te nuinga o te wā:

1. Whakarongo pai ki a koe: Tuatahi, ka whakarongo pai te āpiha ki a koe, kāore he whakararuraru. Ka ngana rātou ki te mārama ki tō tirohanga ki te āhuatanga.

2. Te tiki whakaaetanga ki te tirotiro: Muri iho, ka whiwhi mātou i tō whakaaetanga ki te tirotiro anō i tēnei kaupapa.

3. Te kohikohi mōhiohio: Muri iho, ka kōrero rātou ki ngā tākuta, ki ngā nēhi, ki ētahi atu kaimahi rānei e whai wāhi ana ki tāu amuamu, ā, ka tiki mōhiohio mai i a rātou. Mēnā e tika ana, ka tirohia pea e rātou ō pūkete hauora.

4. Te whakamōhio atu ki a koe:Kia oti ngā mōhiohio katoa te kohikohi pēnei, ka waea atu te āpiha ki a koe ki te whakamārama i tā rātou i kitea me ō kōwhiringa. Tērā pea ka taea e rātou te whakakotahi i ngā taha e rua, me te āwhina ki te whakatau i te take mā te kōrero.

5. Te pupuri i ngā tuhinga mō ngā rā kei te heke mai: Ko te mea nui ko te tuku i ēnei amuamu katoa ki te whakahaere o te hōhipera , me te kore e whakahua i tō ingoa, i tō kāinga rānei . Hei tauira, ka hangaia e rātou he pūrongo whakarāpopototanga pēnei i te "5 ngā amuamu i tae mai mō ngā raruraru whakawhitiwhiti kōrero i tēnei marama."

He aha te mea ka tupu? E mārama ana ngā kaiārahi o te hōhipera ki ngā wāhi e tika ana kia whakapaitia. Arā , mā te kōrero mō tō raruraru, ehara i te mea ka whiwhi koe i tētahi otinga anake, engari ka āwhina hoki ki te ārai i tētahi atu tūroro kei pāngia e te raruraru kotahi a muri ake nei.

He aha te momo mōhiohio me hoatu e tātou ki a rātou?

Ina whakatakoto amuamu koe, he mea pai kia rite koe ki te whakarato i ngā taipitopito katoa e taea ana. He māmā ake mēnā ka maumahara koe ki ēnei mea:

• Te rā me te wā o te aituā: Kia maumahara tonu mēnā ka taea.
• Ngā ingoa o te hunga e tika ana: Ki te mōhio koe ki te ingoa o te tākuta, o te nēhi rānei i kōrero ki a koe, he mea tika kia whakahuatia.
• Kia mārama te mea i tupu: Kia motuhake te mea i tupu, kupu mō te kupu. He pai ake te kōrero motuhake, pērā i te "I taku kōrerotanga atu ki a koe mō te mamae, ka mea mai rātou, 'Koinei te āhua mō te katoa'," kaua ki te "I riri mai ia ki ahau mō taua mea."
• Kei te kōrero koe mō tētahi atu?: Mena kei te kōrero koe mō tētahi atu, pērā i tō whaea, i tō pāpā rānei, me whakarato e koe ngā taipitopito pēnei i te ingoa me te rā whānau o te tūroro. Me tono whakaaetanga anō hoki te āpiha mai i te tūroro kia kōrerohia ngā mōhiohio hauora o te tūroro ki a koe.
• Ko te otinga e tumanakohia ana e koe: Ki te mea kua mōhio koe ki tāu e hiahia ana, pēnei i te "E hiahia ana ahau kia whakapāha mai rātou ki ahau" me te "E hiahia ana ahau ki tētahi whakamārama mō taku pūrongo," me kī atu hoki.

Me te mea hoki, mēnā he mea pai i puta i roto i tō wheako, kaua e wareware ki te whakahua i aua mea. Ahakoa he nēhi i āwhina nui i a koe, i kōrero atawhai ki a koe, he tākuta rānei i whakamārama pai i ngā mea katoa, ka āwhina i te whakahaere hōhipera ki te maioha ki ā rātou kaimahi pai, me te whakanui ake i aua mea pai.