What if we make a mistake? Learn about our Corrections Policy

What if we make a mistake? Learn about our Corrections Policy

We know that you have come to this website and read our articles because you have great confidence in the health information we provide. Maintaining that trust is our greatest responsibility. Therefore, we always try to provide you with the most accurate and up-to-date medical information possible. However, since we are also human, we can very rarely make a small mistake. This article is to talk openly about what we do if that happens.

We fix minor mistakes quickly.

Simply put, sometimes an article may contain a spelling error, a grammar mistake, or a slight change in writing style. These small things do not affect the medical meaning of the article, that is, the health advice you are receiving.

Therefore, as soon as we see a minor error like this, we will correct it immediately without notifying you specifically. Because it does not affect the essence of the article, we do not want to inconvenience you by notifying you separately.

What if major mistakes are made that affect medical information?

Imagine, if we had given incorrect information about a dose of a medicine, about a symptom of a disease, or about a treatment method... This is a very serious matter. If we see or if you inform us of a material error that directly affects medical matters like this, we take it very seriously.

In such a case, we act as follows:

1. Immediate correction: The first thing we do is immediately correct the incorrect information in the article.

2. Transparent notification: We will then post a special notice on our website about the correction. This notice will be displayed for 60 days from the date the article was corrected.

3. Easy to find: In this post, we will definitely include a link to the new, corrected article.

This process gives you complete transparency about what went wrong and how we fixed it. Your trust is valuable to us.

What types of articles does this policy apply to?

This correction policy only applies to our own original content that we write and publish ourselves. That means things like health news, feature articles, and medical information articles that we compile ourselves.

Sometimes we may publish articles or information on our website that we license from other organizations or publishers. If there are any errors in such articles, the responsibility for correcting them lies with the original publisher, not us.

How do you tell us if you see a mistake?

If you find any errors, omissions, or inaccuracies in our articles, please let us know. Your support is a great help in making this website a better place.

To do so, please visit our 'Contact Us' page and send an email to our Customer Service team via the link provided. We value your feedback.

Take-Home Message

  • We always strive to provide you with accurate and reliable health information . Your trust is very valuable to us.
  • As soon as we notice minor errors, such as typos, we correct them without notice, as they do not affect the medical content of the article.
  • If an error occurs that affects medical information, we will correct it and notify you transparently within 60 days.
  • If you see an error in one of our articles, you can help us improve our service by letting us know through the 'Contact Us' page.

Corrections Policy, Corrections Policy, Information Accuracy, Medical Articles, Health Information, Error Correction, Reliable Information

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