Yu dɔn ɛva fil lɛk se wɛlbɔdi biznɛs nɔr de di sem fɔ ɔlman? Sɔntɛnde, i kin tan lɛk udat wi bi, usay wi de, ɛn wi mɔni biznɛs ɔl kin afɛkt di mɛrɛsin we wi kin gɛt. Dis na tɔpik we rili impɔtant, bɔt i rili impɔtant fɔ tɔk bɔt am. Na bikɔs ɔlman gɛt rayt fɔ gɛt wɛlbɔdi.
Fɔ tɔk am simpul wan, lɛk bɔku kɔntri dɛn ɔlsay na di wɔl, sɔm pipul dɛn ɛn soshal grup dɛn na wi kɔntri gɛt prɔblɛm fɔ gɛt bɛtɛ wɛlbɔdi pas ɔda pipul dɛn. Bɔku rizin dɛn kin de fɔ dis. Sɔntɛnde, na bikɔs ɔf mɔni biznɛs. Ɔda tɛm, e kin bi bikɔs ɔf sɔm bias dɛm wae nɔr kin no bɔt insay di wɛl bɔdi biznɛs sistɛm insɛf. Lɛ wi tɔk bɔt dis dip smɔl.
Men rizin dɛm we de afɛkt inikualiti na wɛlbɔdi biznɛs
Bɔku impɔtant tin dɛn de we kin mek dɛn difrɛn, ɔ difrɛns, we kin mek pipul dɛn gɛt wɛlbɔdi. We wi ɔndastand dɛn tin ya, dat go ɛp wi fɔ ɔndastand di tin we de apin.
| Rizin | Afɛkt |
|---|---|
| Ɛlth inshɔrans ɛn faynɛns abiliti | Pan ɔl we gɔvmɛnt wɛlbɔdi biznɛs na Sri Lanka na fri, tritmɛnt na prayvet ɔspitul dɛn kin tek bɔku mɔni. Fɔ di wan dɛn we nɔ gɛt inshɔrans ɔ di wan dɛn we gɛt prɔblɛm wit mɔni, dɛn kin delay fɔ go to spɛshal pipul dɛn ɛn fɔ du tɛst dɛn we dɛn nid. |
| I nɔ izi fɔ rich na di say dɛn we dɛn de wok | Di spɛshal mɛdikal savis, di mashin dɛn we dɛn de yuz tide, ɛn di tin dɛn we dɛn kin fɛn na big siti dɛn lɛk Kɔlɔmbɔ nɔ de na di rimot rural eria dɛn. So, pipul dɛn na dɛn eria dɛn de fɔ travul fɔ lɔng tɛm fɔ gɛt kwaliti savis. |
| Difrɛns pan di kwaliti fɔ tritmɛnt | Sɔntɛnde, di wan dɛn we de wok na di dɔktɔ kin bisin bɔt di pɔsin we sik, di we aw i de tɔk, ɔ di we aw i de na ɔda pipul dɛn we dɛn nɔ no. Dis kin mek yu gɛt tin dɛn lɛk fɔ nɔ lisin to di pɔsin fayn ɛn fɔ smɔl bɔt di sik dɛn we de sho se yu gɛt am. |
| Prɔblɛm dɛn we de wit kɔmyunikeshɔn ɛn ɔndastandin | I impɔtant fɔ mek di dɔktɔ ɛn di pɔsin we sik gɛt gud kɔmyunikeshɔn ɛn fɔ mek dɛn gɛt trɔst. Sɔm sik pipul dɛn nɔ kin ebul fɔ tɔk bɔt dɛn prɔblɛm dɛn ɔ ɔndastand wetin di dɔktɔ de tɔk. Dis kin afɛkt di tritmɛnt bak. |
I nɔ izi fɔ gɛt di savis dɛn
Imajin, if pɔsin we de na siti want fɔ go to spɛshal dɔktɔ, i nɔ at so. Bɔt, fɔ pɔsin we de na say we rili fa? Sɔntɛm i go nid fɔ put wan ol de ɛn tek bɔku bɔs dɛn fɔ go na di siti. Bikɔs ɔf dɛn kayn prɛktikal prɔblɛm ya, bɔku pipul dɛn nɔ kin want fɔ go to tritmɛnt we dɛn sik fɔs.
Bɔrku tɛm, pipul dɛn kin go to dɔktɔ nɔmɔ we di sayn dɛn kin tranga ɛn i kin tranga. Da tɛm de, di sik kin dɔn pasmak.
Dɔn bak, nɔto ɔlman gɛt "famili dɔktɔ" fɔ kɔl in yon. So, bɔku pipul dɛn kin go na di ɔspitul in ɔtpeshɛnt dipatmɛnt (OPD) ɔ imejensi tritmɛnt yunit (ETU) we dɛn sik. Dis kin ambɔg di prɛvɛntiv kia ɛn lɔng tɛm wɛlbɔdi mɛnejɛmɛnt.
Kwaliti fɔ Tritmɛnt ɛn ‘Unconscious Bias’.
Dis na tin we kɔmplikt smɔl. "Unconscious bias" na di aidia we wi nɔ no se wi kin fɔm bɔt pɔsin. Dis kin apin bak na di say we dɛn de mɛn pipul dɛn. Fɔ ɛgzampul, sɔntɛnde uman dɛn nɔ kin ripɔt pen ɔ sɔm sayn dɛn pas man dɛn.
Wan gud ɛgzampul fɔ dis na di tin we apin we wan tɛnis pleya we bɔku pipul dɛn sabi na di wɔl we nem Sɛrina Wiliams bin gɛt afta we i bɔn in pikin. I bin gɛt sayn dɛn we de sho se blɔd de klɔt na in lɔng (Pulmonary Embolism). I bin no bɔt am bikɔs i bin gɛt mɛdikal istri. Bɔt we i tɛl di nɔs dɛn bɔt dat, dɛn nɔ bin tek am siriɔs fɔs. Na bikɔs i kɔntinyu fɔ tinap tranga wan fɔ du di tɛst dɛn we i nid ɛn sev in layf. Leta i se, "Nɔbɔdi nɔ lisin to mi. A bin fɔ dɔn day."
Dis de sho aw i kin denja fɔ nɔ lisin fayn to wetin di pɔsin we sik de tɔk, ilɛk udat dɛn bi.
Difrɛns pan di tritmɛnt fɔ pen
Wan ɔda tin we nɔ fayn na dat, dɛn nɔ kin tek sɔm sik pipul dɛn pen. Fɔ ɛgzampul, sɔm pipul dɛn kin gɛt di mistek we dɛn kin tink se "rural pipul dɛn kin ebul fɔ bia wit pen bɛtɛ." Bikɔs ɔf dis kayn abit, sɔm sik pipul dɛn nɔ kin gɛt di mɛrɛsin we dɛn nid fɔ mek dɛn fil pen.
Tinu, we na fɔrina uman, dɔn de tray fɔ fɛn tritmɛnt fɔ lɔng lɔng tɛm fɔ mek i ebul fɔ kɔntrol di bad bad pen we i gɛt bikɔs ɔf fibromyalgia (wan sik we kin afɛkt di wan ol bɔdi) ɛn kronik lymphocytic leukemia (CLL). I se we i aks fɔ mɛrɛsin fɔ mek i fil pen, bɔku tɛm dɛn kin trit am lɛk pɔsin we dɔn tek drɔgs. I dɔn ivin stɔp fɔ go na ɔspitul.
Ekspiriɛns lɛk dis kin mek pipul dɛn nɔ gɛt trɔst bitwin di sik pipul dɛn ɛn di wɛlbɔdi biznɛs.
Wetin wi de du? Step fɔ gɛt ikwal tritmɛnt
Fɔ fɛn sɔlv fɔ dɛn prɔblɛm ya nɔto sɔntin we wan pɔsin kin du. Dis na sɔntin we nid fɔ chenj as sistɛm. Bɔt, tin dɛn de we wi as pasɛnt dɛn kin du bak.
- Tɔk to yu dɔktɔ fayn fayn wan: Tɔk klia wan bɔt ɔl yu sik ɛn kwɛstyɔn dɛn. Nɔ ayd ɛnitin. If yu nɔ ɔndastand wetin di dɔktɔ de tɔk, nɔ shem fɔ aks am bak.
- Bi yu yon advatayz: If yu fil se dɛn nɔ de lisin to yu, tɔk am fayn bɔt i strɔng. Yu kin se sɔntin lɛk, "Dɔkta, dis pen rili bad fɔ mi. A rili de fred bɔt dis."
- Gɛt Sɛkɔn Opinion: If yu gɛt ɛni dawt bɔt yu tritmɛnt, natin nɔ bad fɔ go to ɔda dɔktɔ fɔ advays.
- Mek yu no bɔt yu: Mek yu no bɔt yu wɛlbɔdi biznɛs as yu ebul. Dis go ɛp yu fɔ tɔk bɔt am wit yu dɔktɔ ɛn aks di rayt kwɛstyɔn dɛn.
Di tin we impɔtant pas ɔl na fɔ mek dɔktɔ ɛn di wan dɛn we sik, gɛt trɔst ɛn rɛspɛkt . Gud dɔktɔ kin tray ɔltɛm fɔ gi ɔlman di bɛst savis, ilɛksɛf di pɔsin kɔmɔt ɔ if i de na ɔda kɔntri.
Mɛsej we dɛn kin kɛr go na os
- Di nɔ ikwal we dɛn de kia fɔ wɛlbɔdi biznɛs na rial prɔblɛm na wi kɔntri ɛn bak na di wɔl. Ikɔnomi ɛn soshal tin dɛn kin afɛkt dis.
- As pɔsin we sik, tɔk to yu dɔktɔ bɔt yu sik ɛn aw yu de fil klia wan ɛn opin wan.
- If yu gɛt ɛni dawt ɔ yu nɔ gladi fɔ di tritmɛnt we yu de gɛt, nɔ ɛva shem fɔ aks fɔ sɛkɔn dɔktɔ opinion.
- We yu tich yusɛf bɔt yu wɛlbɔdi prɔblɛm, dat kin ɛp yu fɔ gɛt bɛtɛ tritmɛnt ɛn disayd fɔ du di rayt tin.
- Gud wɛlbɔdi biznɛs na impɔtant rayt fɔ ɔlman. I impɔtant fɔ mek wi ɔl no ɛn tek akshɔn fɔ am.
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