Ezweni lanamuhla, ama-smartphone atholakala kalula. Sihlala sihlola izinkundla zokuxhumana noma sixoxa nabangani. Kodwa ngeshwa, abanye abantu bayaqhubeka nale mikhuba beshayela. Kuyingozi kakhulu, akunjalo? Uma ubona umngane noma ilungu lomndeni lisebenzisa ifoni yalo ngenkathi lishayela, cishe uzizwa ukhathazekile noma wesaba. Kodwa ungayisingatha kanjani le nto ngaphandle kokulimaza imizwa yalo? Ake sixoxe ngendlela yokusingatha lesi simo.
Kungani ukuthumela imiyalezo nokushayela kuyingozi kangaka?
Kalula nje, ukuthumela imiyalezo ngenkathi ushayela kufana nokushayela uvale amehlo. Ukunaka kwakho okugcwele kufanele kube semgwaqweni: ezinye izimoto, abahamba ngezinyawo, kanye nezingozi ezingaba khona. Uma ubheka ifoni yakho, ulahlekelwa ngokuphelele yilokho kugxila. Ngisho nemizuzwana embalwa yokubuka isikrini kusho ukuthi imoto yakho ihambe ibanga elide ingaboni. Kuningi okungenzeka ngalezo zikhathi.
Ucwaningo lukhombisile ukuthi ukuthumela imiyalezo ngenkathi ushayela kungaba yingozi kakhulu kunokushayela uphuze utshwala. Kulimaza kakhulu isikhathi sakho sokuphendula —isikhathi esithathayo ukuze ubone ingozi bese uphendula ngokufanele.
Cabanga ngengane igijima emgwaqweni, inja iwela ngokungazelelwe, noma imoto ephambi kwakho ishaya amabhuleki ngokuzumayo. Kuyisimo esesabekayo. Yingakho siphatha ukushayela okuphazamisekile ngokuphuthuma kangaka. Kubeka impilo yakho—neyabanye—engozini enkulu.
Ukhuluma kanjani nabo ngaphandle kokubangela ukucindezeleka?
Manje njengoba sesizazi izingozi, ungase uzizwe ungakhululekile ukukukhuluma nomngane, ilungu lomndeni, noma othile omhloniphayo. Ungase ukhathazeke ngokubacasula noma ukwenza izinto zibe nzima. Kodwa khumbula,Ukuphepha kwakho kuza kuqala. Nazi ezinye izindlela zokuxhumana ngalokhu ngempumelelo nangomusa:
1. Indlela Eqondile
Ngezinye izikhathi, ukwethembeka kuyinqubomgomo engcono kakhulu. Khuluma ngokuqondile kodwa ube mnene ngokukhathazeka kwakho:
"Ngiyaxolisa, [Igama], kodwa kungenza ngikhathazeke kakhulu futhi ngingakhululeki uma uthumela imiyalezo ngenkathi ushayela."
Bona ukuthi baphendula kanjani. Abantu abaningi abanengqondo bazoqaphela, "O, uqinisile, lokhu akuwona umkhuba omuhle." Okungenani, bangase babeke ifoni eceleni ngenxa yakho. Isihluthulelo ukuveza imizwa yakho ngokuthula nangaphandle kobudlova. Basize baqonde ukuthi isicelo sakho sivela endaweni yokukhathazeka kwangempela ngokuphepha.
2. Indlela Ecashile
Uma ukukhuluma ngokuqondile kuzwakala kunamandla kakhulu, noma uma umshayeli ezwela kakhulu, ungazama indlela engaqondile kakhulu:
- Nikeza usizo: "Njengoba ushayela, ungathanda ngikubhalele lowo myalezo?" Lokhu kubonisa ngokusobala ukuthi ukhathazekile ngokuthi bazophazamiseka.
- Khuluma ngomthetho: "Ngiqaphele ukuba khona kwamaphoyisa amaningi emigwaqweni namuhla. Cishe akufaneleki ubungozi bokuthola ithikithi, akunjalo?" Akekho ofuna inhlawulo.
- Khomba umgwaqo: Uma umshayeli ephazamisekile, khomba izinto aziphuthelwe. "Uyibonile leya nja esanda kuphuma? Awukubonanga lokho, akunjalo?" Lokhu kubasiza ukuthi baqaphele ukuthi balahlekelwa ulwazi olubalulekile.
- Thatha umsebenzi: Uma bethumela imiyalezo kumuntu omaziyo, cela ucingo bese uthumela umlayezo osheshayo: "Sawubona, bayashayela manje, sizobuyela kuwe maduze."
- Veza ukwesaba kwakho: Uma bekugcona ngokuthi "ukhathazeke kakhulu," shintsha kube umzuzu oqotho: "Ngiyesaba ngempela lapho abantu bethumela imiyalezo futhi beshayela. Asikaze sazi ukuthi abantu abasizungezile bayakunaka yini, ngakho-ke bengizozizwa ngiphephile ukube besilokhu sibheke endleleni."
3. Indlela ethi "Wow, bheka lowo mshayeli omubi!"
Lokhu kungaba yindlela elula yokudonsa ukunaka kwabo emgwaqweni ngenkathi kugqanyiswa ukuziphatha okubi kwabanye abashayeli bezimoto:
- Phawula ngezimoto ezishintsha imizila ngokuzumayo.
- Qaphela izimoto ezihamba kancane kakhulu emgwaqweni omkhulu.
- Khombisa umuntu ongazinaki izimpawu zokuma.
Ukusho izinto ezinjengokuthi, "Ngiyazibuza ukuthi bathumela bani imiyalezo ukuze bashayele kanjalo?" kusiza ukugcina ingxoxo iqhubeka ngaphandle kokuhlasela umshayeli wakho ngqo.
4. Indlela Yeqembu
Uma kungewedwa emotweni ozizwa ungaphephile, khulumani ndawonye:
- Thatha okhiye: Njengoba nje ubungenza ngomuntu ophuze kakhulu, ungangabazi ukungenela uma umshayeli ephazanyiswa ngendlela eyingozi.
- Ukwenqaba ukugibela: Uma abantu abaningana benqaba ukugibela nomuntu othumela imiyalezo ngenkathi beshayela, umyalezo uzogcina ufike esiphethweni.
5. Indlela Yokusindisa Impilo
Abanye abantu bangase babe nenkani noma baze bahleke ngezinto ezikukhathazayo. Ungalokothi uxabane nomshayeli othukuthele noma ophazamisekile.
- Yeka ukugibela nabo. Uma benqaba ukushintsha, beka phambili ukuphepha kwakho ngokukhetha ukungabi umgibeli emotweni yabo.
- Cacisa: "Ngiyakukhathalela, kodwa ngizizwa ngingaphephile uma uthumela imiyalezo futhi ushayela, ngakho-ke ngeke ngisakwazi ukuhamba nawe."
- Uma kudingeka, beka icala kubazali bakho noma komunye umuntu onegunya ukuze unciphise ingcindezi: "Abazali bami baphikelela kakhulu ukuthi ngingagibeli nanoma ubani othumela imiyalezo ngenkathi ushayela."
Okubalulekile: Lena akuyona nje inkinga yentsha; nabantu abadala abaningi bayalwa nalokhu. Uma umuntu omdala empilweni yakho enza lokhu, mtshele ukuthi ayeke. Ngokuvamile, yibo kanye abantu abaxwayisa izingane zabo ngakho. Ukuzibamba ziphendule kungaba yindlela enamandla yokuzivusa.
Okokugcina, khumbula: Uma umshayeli enqaba ukulalela noma ekwenza kube lula ukwesaba kwakho,ungaphikisani. Phuma emotweni ngokushesha nje lapho kuphephile ukwenza kanjalo. Ngesikhathi esizayo lapho bekunikeza ukugibela, yenqaba ngenhlonipho ngokuthi, "Cha ngiyabonga." Ukuphepha kwakho kubaluleke kakhulu kunokugibela.
Umcabango wokugcina (Umyalezo Wokuya Ekhaya)
Ukuthumela imiyalezo, ukuhlola ama-imeyili, noma ukuskrola ezinkundleni zokuxhumana ngenkathi ushayela kuyisenzo esiyingozi kakhulu nesingenasibopho. Imiphumela ingaba yinhlekelele. Njengomgibeli, unelungelo lokukhuluma. Beka ukuphepha kwakho phambili. Ngokusebenzisa lezi zindlela ezinomusa, eziqinile, nezothando, ungasiza umshayeli aqonde izingozi azithathayo. Ukungenelela kwakho kungasindisa impilo ngokoqobo. Khuluma—amazwi akho anamandla okwenza umehluko oshintsha impilo.
Ukuphepha Komshayeli, Izingozi Zemoto, Ukusetshenziswa Kwefoni Ephathwayo, Ukuphepha Kwabagibeli, Ukushayela Ngokuphepha, Ukuthumela Imiyalezo Nokushayela, Ukushayela Okuphazamisekile
