Cabanga ukuthi kungazelelwe udinga ukwazi ulwazi mayelana nenkinga yezempilo. Ufikile kuwebhusayithi yethu. Kodwa kuthiwani uma unenkinga yokubona futhi ungakwazi ukubona umbhalo ngokucacile? Noma kuthiwani uma unenkinga yokusebenzisa igundane kahle ngenxa yokukhubazeka okuthile ngokomzimba? Yilezi zinto engqondweni esikhathazeka kakhulu ngazo 'ngokufinyeleleka' noma 'ngokufinyeleleka kalula'. Ngoba sikholelwa ukuthi ulwazi olunembile lwezempilo luyinto okufanele wonke umuntu ayifinyelele ngokulinganayo .
Kalula nje, kuyini ukufinyeleleka?
Kulula kakhulu. Ukufinyeleleka kusho ukuthi noma ubani, kungakhathaliseki ukukhubazeka, angafinyelela, aqonde, futhi asebenzise ulwazi olukuwebhusayithi yethu ngaphandle kwezithiyo.
Cabanga nje, endaweni yomphakathi, kukhona irempu engasetshenziswa yisihlalo sabakhubazekile kanye nezitebhisi. Kungcono kangakanani lokho kumuntu osebenzisa isihlalo sabakhubazekile, umama onengane encane enqoleni, noma umuntu osekhulile onenkinga yokukhuphuka izitebhisi? Kunjalo nangewebhusayithi. Umgomo wethu ukudala iwebhusayithi engasetshenziswa yiwo wonke umuntu .
Umgomo wethu ukwenza iwebhusayithi yethu ibe yindawo ekusizayo, kungakhathaliseki ukuthi ubhekene nobunzima obunjani ngokomzimba noma bobuchwepheshe.
Siwufeza kanjani lo mgomo?
Lokhu akusisho nje kuphela. Silandela ngisho nezindinganiso ezamukelwa emhlabeni wonke zalokhu, ikakhulukazi izinto ezifana ne-Web Content Accessibility Guidelines (WCAG).
Nazi ezinye zezinto esiziqinisekisayo:
- Ukubonakala: Kufanele kube nomehluko omuhle phakathi kombhalo kanye nesizinda kuwebhusayithi. Kufanele futhi ukwazi ukusondeza isithombe uma kudingeka.
- Izindlela ezihlukile: Sifaka umbhalo (umbhalo we-ALT ) ochaza lokho okushiwo yisithombe kumuntu ongakwazi ukubona isithombe kuwebhusayithi. Lokhu kungazwakala ngesofthiwe efana nesifundi sesikrini.
- Ukulawula ikhibhodi: Umuntu onenkinga yokusebenzisa igundane kufanele akwazi ukuzulazula yonke iwebhusayithi esebenzisa izinkinobho ezikukhibhodi kuphela.
- Ukucaca kanye nobulula: Sihlala silwela ukugcina ulimi esilusebenzisayo, amamenyu, kanye nezixhumanisi kucacile futhi kulula ukukuqonda.
Sihlala sihlola iwebhusayithi yethu sisebenzisa ubuchwepheshe obuhlukahlukene ukuqinisekisa ukuthi lezi zici zisebenza kahle. Siphinde senze izibuyekezo ezidingekayo njalo (izivivinyo ze- PDA ).
| Ubani osiza kakhulu ukufinyelela iwebhusayithi? | Indlela yokusiza (isibonelo) |
|---|---|
| Kulabo abanokukhubazeka kokubona (isib. ukungaboni kahle kombala, ukubona okuphansi) | Ikhono lokukhulisa amafonti, ukusebenzisa imibala ecacile, kanye nokusekelwa kwesofthiwe yokufunda isikrini. |
| Kulabo abanenkinga yokuhamba ngezinyawo zabo | Ikhono lokuzulazula kuwebhusayithi usebenzisa ikhibhodi kuphela, ngaphandle kwegundane. |
| Kubantu abadala bethu asebekhulile | Amamenyu alula, acacile kanye namafonti amakhulu kwenza kube lula ukuthola ulwazi. |
| Kulabo abakhubazekile okwesikhashana (isib. ingalo ephukile, ukuhlinzwa kwamehlo) | Kulula ukusebenzisa iwebhusayithi ngesandla esisodwa noma ngemiyalo yezwi. |
| Kulabo abanokuxhumeka kwe-inthanethi okuhamba kancane | Ukwenza iwebhusayithi ilayishe ngokushesha, kunciphisa ihluzo ezingadingekile. |
Izwi mayelana namafayela e-PDF
Ngezinye izikhathi uzobona amadokhumenti kuwebhusayithi yethu ngefomethi yefayela ebizwa ngokuthi `i-PDF` (Ifomethi Yedokhumenti Ephathekayo). Lawa afana namakhasi encwadi yedijithali. Ukuze ubone kahle ulwazi olukule mibhalo, kuzodingeka ube nesofthiwe ekhethekile kukhompyutha noma ocingweni lwakho.
Isofthiwe esetshenziswa kakhulu futhi yamahhala yalokhu yi-'Adobe Reader™'. Ungayilanda kalula kwiwebhusayithi yabo esemthethweni. Sizama futhi ukwenza wonke amafayela e-'PDF' esiwalayishayo abe lula ukuwafunda ngangokunokwenzeka kuwo wonke umuntu.
Ingabe unenkinga? Xhumana nathi!
Ngenxa yakho konke lokhu, ngezinye izikhathi ungase ube nobunzima bokufinyelela ulwazi oluthile kuwebhusayithi yethu. Mhlawumbe ifayela ngeke livuleke, noma ikhasi alibukeki lilungile. Uma lokho kwenzeka, sicela usazise. Impendulo yakho ibaluleke kakhulu kithi.
Ungasithinta ngalezi zindlela ezilandelayo. Uma usitshela ngenkinga yakho, kuzoba lula ngathi ukukusiza uma ufaka nalezi zinto:
1. Iyiphi inkinga yokufinyeleleka obhekene nayo? (isib. "Nginenkinga yokufunda umbhalo kuleli khasi", "Lesi sixhumanisi asisebenzi")
2. Ikheli lekhasi lewebhu elinenkinga (ikhasi lewebhu ENGEZA ress). Kungaba ngcono uma ungakopisha isixhumanisi kusuka kubha yekheli lesiphequluli sakho bese usithumela.
3. Ikheli lakho le-imeyili ukuze sikwazi ukuxhumana nawe futhi.
Izindlela zokuxhumana nathi:
- Nge-imeyili: https://customercare.webmd.com (Lesi sixhumanisi sizokusa emnyangweni wethu wesevisi yamakhasimende)
- Ngeposi: WebMD LLC, Ihhovisi Lobumfihlo 1201 Peachtree Street, NE 400 Colony Square, Suite 2100 Atlanta, GA 30361
- Ngocingo: 800-475-6684 (lolu ucingo lwamazwe ngamazwe)
Imibono neziphakamiso zakho kuyisikhuthazo esikhulu kithi sokwenza iwebhusayithi yethu ibe yindawo engcono kakhulu.
Umlayezo Wokuya Nawe Ekhaya
- Umgomo wethu oyinhloko ukwenza ulwazi lwezempilo olukuwebhusayithi yethu lutholakale kalula kunoma ubani, kungakhathaliseki ukuthi ukhubazekile.
- Sihlala sithuthukisa iwebhusayithi, silandela izindinganiso zomhlaba wonke (njenge-WCAG).
- Iwebhusayithi yethu ingasetshenziswa kalula ngabantu abanezimo ezahlukahlukene njengokukhubazeka kokubona, ubunzima bokuhamba kanye nokuguga.
- Uma uhlangabezana nanoma yiziphi izinkinga ngenkathi usebenzisa iwebhusayithi, sicela ungangabazi ukusazisa. Impendulo yakho ibaluleke kakhulu kithi.
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